[vc_row full_width=”stretch_row” css=”.vc_custom_1497051611974{padding-top: 70px !important;background-color: #d6d6d6 !important;}”][vc_column css=”.vc_custom_1497051737176{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 5px !important;}”][vcex_heading text=”Refund-Policy” color=”#2e3767″ font_size=”35px” font_weight=”700″ text_align=”center”][vcex_spacing 0=””][vc_column_text responsive_text=”true” el_class=”jstfy-txt” color=”#000000″ font_size=”15px”]https://simplicitymarketingllc.com may, but are under no obligation to, honor requests for refunds for the following reasons:
Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, https://simplicitymarketingllc.com may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item;
Download issues: You have problems that prevent you from downloading the product. https://simplicitymarketingllc.com recommends that you contact the support team for your browser provider, as https://simplicitymarketingllc.com ensures that our software can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network;
Irreparable defects with the software: Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request;
Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples ( in the form of video overviews, demo links, product samples, screen shots) of each type of the product offered before making a purchase.[/vc_column_text][/vc_column][/vc_row]